Frequently Asked Questions
Everything you need to know about shopping with Happy Mammoth.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits or sticking to your usual size for oversized items.
What materials do you use in your clothing?
At Happy Mammoth, we prioritize quality and sustainability. Our collections primarily feature organic cotton, recycled polyester, and ethically sourced wool to ensure durability and comfort.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.